Welcome Back!
We are all in this together…from six feet apart.
The actions below were created to bring a higher level of comfort to occupants as they reenter the office building.
Top 6 Things you need to know before reentering the building
1	All occupants are required to wear a mask in the common areas and required when 6' of social distancing is not possible.
2	If any employee is exposed or diagnosed with COVID-19, report it immediately to the Management Office at (630) 598-5255.
3	We encourage washing your hands every time you leave and return to your suite.
4	Please practice social distancing throughout the building and your office space.
5	Individual offices must also implement their own strategies within their office space.
6	If you feel sick, please stay home.
7	Please refrain from utilizing the restrooms on other floors and only use the restrooms located on the floor your office is located on.
Cleaning
1	High touch areas	Continued to be disinfected multiple times throughout the day and evening using Virex or similar disinfectant.
2	Bathrooms	Bathrooms will be closed while Day Porter/Matron are in the process of cleaning.
3	Bathrooms	Garbage cans are located at the door to drop your glove or paper towel in after touching the handle.
4	Tenant space	Upon request, additional disinfectant or electrostatic spraying is available at tenant expense.
5	Tenant space	Employees are encouraged to disinfect their own electronics daily including: phone, keyboard, mouse, etc.
6	Tenant space	If you have an employee with a confirmed COVID case, a CDC cleaning will be required at tenant's expense.
7	Cleaning Solutions	Material Safety Data (MSD) sheets for cleaning disinfectants are available upon request.
Social Distancing
1	All Common Areas	All occupants are required to wear a mask in common areas of the building.
2	Elevators Cabs	Social distancing signage is installed noting 3 allowed occupants per cab.
3	Elevator Lobby	Hand sanitizing  stations are located at first floor, L1 and L2 elevator lobbies for use prior to using the call button.
4	Lobby-Entry Doors	Entry door signage indicating building protocols.
5	Lobby Seating	Furniture areas have table top signage reminding occupants to sit or stand 6 feet apart.
6	Lobby Seating	Furniture was removed or relocated where applicable.
7	Deli Pending Reopening	Tables have table top signage reminding occupants to sit or stand 6 feet apart.
8	Deli	Chairs have been removed to accommodate only 1 person per table.
9	Deli	Deli operators have updated their service protocols.
9	Security Desk	Safe space screens were installed.
10	Security Desk	Will maintain social distancing. A sign-in desk for visitors is located by the 1st floor entrance doors.
11	Management Office	Safe space screens were installed at reception desk.
12	Conference Rooms	Open to 10 people or less practicing 6 foot social distancing, please reserve on Angus Work Order Software.
13	Stairwells	Signage is installed indicating single direction foot traffic going up and going down the stairwells. Please see stairwell doors for the direction of each building.
14	Outdoor areas	Social distancing and other signage as necessary.
15	Fitness centers	Will remain closed temporarily.
Vendor Procedures
1	All deliveries and vendors need to enter building thru the loading dock and follow sign in procedures.
2	All vendors and contractors must use the freight elevators where applicable.
3	All delivery people and vendors are required to wear a mask in common areas.
4	Revised rules & regulations have been sent to all building vendors and will be posted in the loading dock.
5	Any vendor working in the building displaying symptoms will be thermal scanned and asked to leave the premises.
6	Vendors must provide revised safety protocols.
Building Staff Procedures
1	Engineers	Wear a mask at all times and gloves and safety glasses when necessary.
2	Engineers	Equipped with touchless body temperature thermometer.
3	Engineers	Equipped with hand sanitizer and disinfectant to clean surfaces after work is completed.
4	Engineers	Non-essential work orders will be completed during the office space lowest occupancy time.
5	Management Team	Wear mask at all times when in common areas.
6	Management Team	As often as possible, will collaborate virtually.
7	Security	Will wear a mask at all time.
8	Security	Will maintain social distancing. A sign-in desk for visitors is located by the 1st floor entrance doors.
9	Day Porter	Wear mask throughout the building and gloves when applicable.
10	All Building Staff	Before entering any tenant space, all building staff is instructed to wear a mask.
Engineering & Operational Controls
1	HVAC	Perform a building purge every morning, when possible, by bringing in 100% outside air and exhausting to exchange air at the start of each business day.
2	HVAC	Increase outside air minimum percentages by 10% during mechanical cooling where possible.
3	HVAC	All MERV 14 filters have been changed.
4	Elevator	Hand sanitizer stations on first floor elevator lobby. Must apply sanitizer before touching call button or use stylus.
5	Elevator	Adjusted peak timer settings to increase availability of cabs to first floor during peak times.
6	Elevator	Where possible: program cabs to sit with doors open in order to reduce touch points.
7	Elevator	Cabs will be marked on the floor of 3 occupants allowed per cab.
8	Loading Dock	Hand sanitizer stations are provided, signage will be posted requiring each vendor to use sanitizer before entering building.
9	Loading Dock	Signage will be posted if vendors do not have a mask to call the Security Desk at (630) 963-4719.
Communication
1	Tenants	Please provide these guidelines to all employees and assist us with enforcing the new procedures.
2	Tenants	Immediate response and notification is critical if an employee is reported ill.
3	Tenants	Report any tenant contact changes or updates to the management office.
4	Landlord	Immediate response and notification is critical when a reported exposure or confirmed COVID case is made known.
5	Landlord	Full transparency and details will be communicated without violating HIPAA laws.
6	Landlord	Millbrook Properties developed these guidelines using credible sources in an effort to provide the most current and accurate information.
Key Assumptions and Information
1	Millbrook Properties will not conduct health screening or thermal scans on individuals entering the building.
2	The use of non-medical face masks in public has been demonstrated to assist in reducing viral spread from asymptomatic individuals.
3	Processes and procedures in office buildings will vary, our efforts may change as tenants and their employees start to reenter the workplace.
4	Tenants will likely bring workers back to the office gradually.
5	Properly dispose of all PPE in receptacles.
6	The size of elevator cabs eliminates the ability to meet physical distancing protocols without limiting passengers to one or two people.
7	These best practices will be most successful if each tenant implements their own plan.
8	Scientific research to date is not definitive on the effectiveness of implementing additional technologies in HVAC and Water Systems to reduce risks related to COVID-19.
9	The closest COVID testing site to Highland Pointe is the Chicago Premium Outlet Mall located at 1650 Premium Outlet Blvd, Aurora, IL.
*Tenant Space Specific Return to Work Guidelines
1	Sick Policy	Ensure you have a clear policy to prohibit sick workers from entering the premises and a clear communication plan to address positive cases.
2	Phased occupancy	Adopt a phased-in approach to return to work.
3	Employee Screening	Determine if you will implement health screening and the roles and responsibilities for the protocol.
4	Cleaning	Evaluate and communicate internal cleaning protocols. (i.e. breakrooms, copier/printers, conference rooms).
5	Communication	Confirm employee contact info including emergency contact. Implement a clear and frequent communication plan through return to work phases.
6	Welcome back package	Develop a return to work package that outlines landlord and internal protocols.
7	Density	Provide extra space by reconfiguring desks and installing barriers in workstations.
8	Social Distance	Develop a protocol for movement within your space.
9	PPE	Encourage or mandate PPE.
* Source BOMA International